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ParentCONNECT On Line Help

What is ParentCONNECTxp
ParentCONNECTxp is designed to link parents and schools together via the Internet. It enables parents to access their children's school records including such information as  attendance, school announcements and current progress. 

Security
Once the school gives the parent, a user login and password, access to ParentCONNECTxp is easy.  All you need is a computer and access to the Internet.  You can only view information on  particular student, if you are a registered user with an authorized password for that student.  For example, although you are authorized to view your child's records, your authorization does not permit you to view the records of your neighbour's children.

Navigation
There are several major categories of information such as student information, school information, etc. displayed as pencils on the left side of the screen.  To jump to one of the designated categories, simply click a pencil.  Sometimes all of the information may be displayed on one page - other times, the user can click the hyperlinks or buttons to view more detailed information.

On Every Page
The header bar is displayed on every page. Embedded in this header are several buttons which are hyperlinks -  links to the Home Page, Help and Settings are on the right. The Student Selection button is embedded in this header.

 

FREQUENTLY ASKED QUESTIONS

NOTE:  Some of  the features described below may not be available to you, depending upon the customization of this application that your school has selected.

          HOW DO I ?




Change my e-mail address
To change your e-mail address, select the SETTINGS button on the header bar and enter your new e-mail address.  Click the Update button at the bottom of the screen to submit your changes to the school.

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Change my Password
To change your password, select the SETTINGS button on the header bar and enter your new password.  Click the Update button at the bottom of the screen to submit your changes to the school.

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Print Screen
To print a copy of the screen, select File | Print from the browser menu bar.  When the print dialog box opens, check the settings and click OK.

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Fix Printing problems
This application uses your browser and printer software for printing.  If you are unable to print, check your printer and browser settings.  If all the information is not printed, try changing page layout from 'portrait' to 'landscape' mode.

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View Summary on One Student
To view a summary on one student, click the Student Info pencil, then click Profile and select the student from the drop-down list in the header bar.

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View Summary on Multiple Students
To view as summary on multiple students, select Home Page. This page displays information on all the students that the user has access to.

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View Information on a Different Student
To view information on a different student, from any page, select the new student from the drop-down list  displayed in the header bar.  The contents of the page will change to reflect the newly selected student's information.  You must be authorized to view this student's records.

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Update Settings for Parent Alerts
To update your settings for Alert Notifications, select the Settings button on the header bar. You can check additional boxes or uncheck boxes under the Alert Notifications selections.  Click the Update button at the bottom of the screen, to submit your changes to the school.  You can also use this form to change your e-mail address, change your password and your Internet browser.

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View Attendance Record
To view your child's attendance record, select Attendance Category from the Home page, then select Calendar or Report (text) format.  The Calendar format lists tardies and absences on a calendar page.  If an icon displays on a particular day, hold the cursor over it and more details will be displayed. The Report format itemizes tardies, absences and category totals in a report format.  Using the arrows below the header bar, you can display a previous semester report card.

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View Discipline Records
To view discipline reports, click the Discipline pencil from the Home page.  Select any hyperlink on this page to take you to a details page.

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View School Announcements
To view school announcements, click the Announcements button from the Home page or click the School Info category, then click the Announcements button.  A list of current announcements displays.

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Add/delete access to student records from my current ParentCONNECT account
Please contact the ECSD Pupil Personnel Services Department at 735-3005 for the procedure on how to add or delete a student from your ParentCONNECT account.

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